Refund Policy

1. Scope

This policy covers LifesOS Pro subscriptions purchased through our website checkout. International card payments are processed by Lemon Squeezy as merchant of record.

2. Refund eligibility

Unless applicable law or the merchant of record requires otherwise, LifesOS applies the following policy:

• Subscription fees are generally non-refundable once the paid period has started and Pro access has been delivered, except where required by law.
• We will review good-faith requests such as duplicate charges, confirmed technical failure preventing access after payment, or a clear billing error.
• No separate money-back guarantee is offered. Statutory consumer rights remain unaffected.

3. How to request a review

Email Kai@lifesosapp.com with your username, checkout email, approximate purchase date, plan, and reason for the request.

4. Cancellations vs refunds

Cancelling stops future renewals. You typically keep Pro until the end of the period already paid. Cancellation alone does not automatically create a refund for the current period.

5. Chargebacks & Lemon Squeezy

Lemon Squeezy may issue refunds or handle chargebacks under its policies. Contacting support first usually resolves issues faster than a chargeback.

6. Contact

Khoa Tran · Kai@lifesosapp.com · Support