Support
How can we help?
Getting started
Open the web app, create an account, then explore Home, Finance, Schedule, Nutrition, Activity, Journey, and Insights.
Account
Sign up with a username, email, and password. Manage profile details in Settings. Contact support if you cannot sign in.
Billing & LifesOS Pro
See Pricing for Free vs Pro. Upgrade from the web app: sign in → Settings → Upgrade. International card payments are processed by Lemon Squeezy.
Cancel or manage subscription
- Sign in to LifesOS on the web.
- Open Settings and choose Manage subscription.
- Or email Kai@lifesosapp.com with your username and the email used at checkout.
After you cancel, Pro access typically continues until the end of the period you already paid for.
Refunds
Read the Refund Policy. To request a review, email Kai@lifesosapp.com.
Login
Use the same email and password on web and Android. If a device feels stuck, sign out and sign in again.
Sync
Signed-in accounts stay in sync when you are online.
Data & Privacy
Read the Privacy Policy. AI suggestions can be wrong, so verify important finance or wellness information yourself.
Delete account
- Open LifesOS and sign in.
- Go to Settings.
- Open Danger zone.
- Tap Delete account.
- Enter your password and type
DELETE, then confirm.
Full guide: Account deletion.
Troubleshooting
- Connection issues: check your network and try again at lifesosapp.com.
- AI unavailable: AI requires sign-in; temporary provider limits can occur.
- Payment needs attention: open Manage subscription or contact support.
- Android early access: use the invitation link you received to install from Google Play.
Contact support
Email Kai@lifesosapp.com. Include your username and a short description of the issue.